Online Sessions FAQs

Thank you for choosing to join our online workshops or sessions via Zoom.
This page is to support you to successfully join our online workshops or sessions and to troubleshoot if there is any issues or difficulties you may encounter while attending.

Quick Tips for Best Experience
* These online sessions are best viewed on a desktop or laptop.
* Have strong internet connection.

How to join our online workshops or sessions
You should receive an email with an unique Zoom session link after successful registration. Please check your spam folder if you did not receive the link within 3 days of registration.

You will also receive a reminder message 1 day prior to our online workshops or sessions.

Can I submit a question during the workshop or sessions?
Definitely. Please note that our presenter may not be able to answer your question immediately or directly. Should you have any unanswered question that needed our presenter to reply, you can also email to We will be in touch with you to address your query.

Will the event be recorded?
Yes, it will be recorded. However, the recording will only be used for our internal training and evaluation only.

Where do I find Chat function in Zoom?

Do email us at should you require any further assistance.

Hope to see you soon!

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