Please refer below to the terms and conditions regarding the purchase of Sagax Ed Sdn Bhd
(hereinafter “SagaxEd”, “we” or “us”) products (the “Program(s)” or “Course(s)”).
Contact email@example.com, or +6018 2301 669 if you have questions.
Accepting These Terms
By accepting the agreement, you acknowledge you have read and will abide by the Terms and Conditions and agree this purchase is a contract between you and us.
1.0 Cancellations and Refunds
If you email firstname.lastname@example.org within 3 business days from signing this agreement and advise us that you wish to cancel, we will refund the money you have paid to us within 10 business days. After 3 business days, no refund will be available under any circumstances. A RM 250 (Ringgit Malaysia Two Hundred and Fifty Only) cancellation and admin fee will be charged.
2.0 Changing Course Dates
You can transfer your enrolment to a future date. We need at least 1 month’s notice to add another participant and give them enough notice to take your place. If less than 1 month’s notice is given, a late postponement fee of RM 250 (Ringgit Malaysia Two Hundred and Fifty Only) is payable immediately.
3.0 Late Payments
5.1 Late payments may incur a fee of RM 60 (Ringgit Malaysia Sixty Only).
5.2 Should you default on this payment for more than 60 days, SagaxEd can, at its discretion, refer your details to a debt collection agency to recover the outstanding balance.
5.3 If Payments are not made by the due dates, Courses or Training Programs may be cancelled and no refund given.
4.0 Transferring To Another Person
You can transfer your course to another person. We require at least 1 month’s notice prior to course start date, otherwise a late postponement fee of RM 250 (Ringgit Malaysia Two Hundred and Fifty Only) is payable immediately.
5.0 Paying For A Course Before Attending
Before attending an individual LIVE course, you must pay 100% of the course price a minimum of 1 (ONE) week before the actual day of the course. If you have the discounted paid in full price, you must pay in full within 1 week of signing this agreement otherwise your price increases to the payment plan price.
6.0 Intellectual Property Rights
You agree that you will not distribute or transmit to another person any training program manuals or online training program access codes. You agree that if you break these commitments, you will be subject to possible prosecution and be removed from all future courses, bonuses, support, community groups and email correspondence without refund.
7.0 1on1 sessions
For 1on1 sessions, prior arrangement will be made for the scheduled session. Any cancellation or rescheduling request must be made to the other party 3 hours or 4pm before the scheduled session, whichever earlier, on the scheduled session. If attempts to rescheduling is made and you are not responding or is not able to commit within 1-month, any monies paid for the month will be consumed and this agreement is then terminated.
8.0 Happiness Guarantee
1on1 sessions: If you attended 4 sessions of the 1on1 session and are not completely satisfied, email email@example.com within 24 hours of completing the 4th session and SagaxEd will refund the amount you paid within 10 business days. Any subsequent sessions are not eligible for the guarantee.
LIVE training programs: If you attend the entire course in full and are not completely satisfied, email firstname.lastname@example.org within 24 hours of completing the course day and SagaxEd will refund the amount you paid. Each day of the course must be completed.
This guarantee does not apply if you change your mind or are not able to attend the course.
Refunds do not apply any programs you received as a bonus.
9.0 Access To The Program, Inclusions & Bonuses
9.1 If you received a bonus 1on1 session, you have 1 year from the date of purchase to use your bonus.
9.2 When delivering The Course, we may change or cancel course days, hours, speakers or locations for any reason by notifying you in writing. We shall have no liability to you; and you shall make no claim against us (including refunds), in respect of the same.
9.3 We may cancel the Training Program for any reason by written notice to you. We will then refund you the Investment you have paid us within 7 days of giving you notice of cancellation. We shall have no further liability to you in respect of cancellation.
10.0 Limitation of Liability
You agree to limit any claim on SagaxEd to the cost of the products or services purchased. This includes any loss or damage suffered by you in relation to the performance of the products or services purchased under this agreement.